Diamedica: the market leader in anaesthetic equipment for challenging environments
FREQUENTLY ASKED QUESTIONSQ: Is Diamedica equipment reliable in extreme environments?
A: Diamedica has firmly established its reputation as the market leader in anaesthetic equipment for resource limited environments and harsh conditions. It is our philosophy never to supply equipment which is unfit for purpose.
Our equipment is designed to function reliably in conditions where there are extremes of temperature, altitude, humidity and dust; where electricity is unreliable; medical gases are limited or non-existent; and where staff training is limited.
The Glostavent® anaesthetic equipment is deployed worldwide and has been operating successfully for over 10 years in the most difficult environments, in temperatures as high as 50c. The Glostavent® machine is the first anaesthetic machine to fully meet the WFSA Performance Standard for Anaesthetic Equipment for Low and Low-Middle Income (LMIC) Countries.
Q: What are the running costs associated with the equipment?
A: Diamedica medical equipment is designed to have very low running costs. The majority of our customers are based in low income countries where funding can be a real issue.
For the Diamedica Portable Anaesthetic (DPA) series there are no running costs, with the exception of the anaesthetic agent. The only consumables required for the Glostavent®, ECO2 and DPA range is the inhalational agent.
The Glostavent®, ECO2 and Baby CPAP generate their own oxygen and air supply, making running costs minimal. They require an electrical supply to run the oxygen concentrator. The power required is only 400w, equivalent to running four 100w light bulbs. The oxygen concentrator supplied with this equipment produces all the oxygen needed at a mere 1% of the cost of cylinder oxygen thus providing considerable savings to the hospital budget, as well as improving efficiency and patient safety.
Q: Are Diamedica products suitable for both adult and paediatric patients?
A: Yes, all equipment comes as standard for use for both paediatric and adult patients with the exception of the Baby CPAP which is designed specifically for neonates and infants.
Q: Will I find Diamedica equipment easy to use?
A: Our equipment is designed to be easy to use. In addition to a full instruction manual, the medical equipment is extensively labelled with clear simple instructions to assist in the set up, use and maintenance. Ongoing technical support by email and phone is provided free of charge, indefinitely.
Our manuals are currently available in English and French.
Q: Can Diamedica provide training on the equipment?
A: Diamedica is committed to providing training for medical and technical personnel to enable them to maximise the potential of the equipment safely and economically. This involves training both anaesthetists and technicians in how the equipment works and how to service and maintain it. Click here for more information.
Q: What warranties does Diamedica provide with its medical equipment?
A: Diamedica equipment is manufactured in an ISO 13485 qualified factory. We are committed to providing all customers with equipment which meets their specific needs and which will perform in a variety of medical and surgical settings. Each machine is thoroughly tested before dispatch and carries a one year factory warranty.
Diamedica offers ongoing after sales support via email or telephone, free of charge to all customers.
Q: What electrical supply does the equipment need?
A: Worldwide there are many different power supplies and we can supply equipment adapted to run safely on the electrical supply of the destination country.
The Glostavent® UPS (Uninterruptable Power Supply) provides a reserve supply of electricity and functions as a voltage and frequency regulator that prevents damage to the anaesthetic machine. This may be critical in areas where power supplies vary in quality.
The portable products do not require any electrical power.
Q: What maintenance does the equipment require?
A: Diamedica equipment is designed to require only minimal maintenance that can be carried out by local technicians. A comprehensive User Manual is provided with equipment, which includes instructions on set up, maintenance and test routines. Maintenance is both simple and economical, and with proper maintenance the equipment will last for many years.
Q: What safety features does the equipment have?
A: Patient safety is paramount at all times and Diamedica equipment is designed with this in mind. Using ambient air as a source of oxygen, our anaesthetic equipment is designed to continue working even if the electricity or oxygen supplies fail. It can never deliver a hypoxic mixture.
The Glostavent® anaesthetic machine for example, has an alarm for mains power failure. The UPS provides a reserve of electricity for approximately 20 minutes. If mains power is not restored at the end of 20 minutes the machine changes over automatically to reserve oxygen. See individual products for safety features.
Q: How do you ensure the equipment is safely delivered?
A: Diamedica has extensive experience of packing and exporting our medical equipment all around the world. We are happy to assist customers with delivery arrangements and will do our utmost to ensure a smooth transit and delivery of equipment to your destination.
If you have previously experienced difficulties with importing medical equipment, let us know and we will help you to take measures to overcome any potential problems.
Q: Why does the Glostavent not use Nitrous Oxide?
A:The gas is expensive, a pollutant and carries the potential for allowing a hypoxic as mixture to be delivered to the patient. The use of nitrous oxide in combination with the oxygen from an oxygen concentrator is potentially hazardous. Serious and prolonged hypoxia is likely to occur.
There are a number of adverse effects that result from nitrous oxide including neurodegeneration, megaloblastic anaemia and an increase in rates of post operative nausea and vomiting.
The omitting of N2O from anaesthetic regimen has a substantial impact on patient comfort after surgery by reducing incidence of PONV and it does not have any justifiable indication of its use in General anaesthesia.